Terms and conditions

TERMS AND CONDITIONS OF USE

LEGAL STATUS
These Terms and Conditions ("Terms") apply to all users ("User" or "Users") of Casperbets Casino, an online casino/sportsbook operated by Equinox Holding N.V., Curaçao. The User acknowledges that the jurisdiction for these Terms is governed by Curaçao law.
REGISTRATION AND LOGIN PROCESS
To use our services, Users must register and create an account through our website. By registering, Users confirm they are at least 18 years old and agree to comply with all applicable laws and regulations. We reserve the right to request additional verification or documentation to prevent abuse of service. Only one User account per person is permitted.
GAMES AND SOFTWARE PROVIDERS
We offer a wide variety of games provided by reputable software companies, including but not limited to Evolution, Pragmatic Play, NetEnt, and Betsoft. The User acknowledges that game results are determined randomly and fairly by the respective gaming providers' algorithms.
BONUSES AND PROMOTIONS
Our bonuses and promotions are governed by specific terms and conditions set out in each promotional offer. By participating in any bonus or promotion, Users agree to comply with all applicable wagering requirements, maximum bets, game exclusions, and other restrictions as specified for that particular offer.
VIP AND LOYALTY PROGRAM
We maintain a loyalty program where users may participate and earn rewards based on their gameplay activity and wagering volume. By participating in our loyalty program, Users agree to comply with all applicable terms and conditions regarding point thresholds, reward conversions, and other restrictions as specified for that particular level.
PAYMENT METHODS AND BANKING TERMS
We accept a variety of payment methods including Visa/Mastercard, bank transfer/SEPA Instant, e-wallets, vouchers, and cryptocurrencies. By depositing or withdrawing funds, Users agree to comply with all applicable minimum and maximum amounts, processing times, and fees as specified for each method.
KEY TERMS AND CONDITIONS
These Terms govern the use of our services, including but not limited to bonuses, promotions, and loyalty rewards. All offers are subject to change and withdrawal at any time without prior notice. We reserve the right to amend these Terms or make changes to existing offers at any time without prior notice.
SECURITY AND FAIR PLAY
We take all reasonable measures to ensure that our website and services operate fairly and securely, including SSL encryption. However, we are not liable for any errors in software performance or security breaches caused by third-party actions beyond our control.
CUSTOMER SUPPORT
Our customer support is available 24/7 via live chat and email. We will respond as promptly as possible to all inquiries submitted during these hours.
RESPONSIBLE GAMBLING FEATURES
We provide tools for responsible gaming, including deposit limits, self-exclusion options, and time-outs. However, we do not guarantee that Users' interactions with our website or services are solely driven by voluntary action or free from any influence of third-party individuals or groups.
CONFIDENTIALITY AND DATA PROTECTION
By using our services, Users agree to comply with all applicable data protection laws and regulations regarding their personal information, including but not limited to age verification, identification checks, and other necessary measures as required by us.
APPLICABLE LAWS AND REGULATIONS
These Terms are governed by Curaçao law. Any disputes arising from these Terms shall be settled through arbitration in accordance with the laws of Curaçao.

By accessing or using our website or services, Users agree to comply fully and unconditionally with all terms set out here.